Are you a direct ceramic factory?
Yes, we operate an in-house facility of [__] m² with dry pressing, vacuum sintering, and CNC diamond grinding lines dedicated to Alumina ceramic seals and custom ceramic structural parts.
What is your minimum order quantity?
Our standard MOQ is [___] pcs for Wear-resistant ceramic tiles and [___] pcs for custom machined ceramics. Prototype sampling accepts smaller batches based on tooling availability.
What is your production lead time?
Tooling and prototypes take [__] to [__] days. Batch production for Silicon carbide mechanical seals and Ceramic bushings and sleeves typically ships within [__] to [__] working days.
Can you produce from OEM CAD drawings?
We manufacture Custom ceramic structural parts and custom machined ceramics directly from 2D PDF drawings or 3D STEP/IGES files with grinding tolerances controlled down to ±[__] mm.
Which quality standards do you follow?
Our facility is ISO 9001 certified. We supply raw material test reports, chemical composition sheets, and RoHS/REACH compliance declarations with every production batch upon dispatch.
What payment terms do you support?
For initial OEM orders, we accept T/T with [__]% deposit and [__]% balance before dispatch. Net [__] terms can be granted to regular buyers subject to credit approval.
Do you provide samples and CMM reports?
Yes, paid evaluation samples are dispatched with full dimensional inspection records, CMM measurement sheets, and surface roughness (Ra) certificates prior to mass production.
How do you handle dimensional defects?
If parts deviate from agreed drawing tolerances, submit an NCR within [__] days of arrival. We initiate root-cause analysis and expedite replacement batch manufacturing within [__] days.